About Me

Hey! I'm Jess and I’m a British transplant living in Los Angeles, specializing in UX Design and User Research with music in mind.

I have worked with clients in large and small organizations in the UK and USA including Discogs, Native Instruments, ADP, EY, UCLA as well various music startups.

I enjoy breaking down complex processes in order to help technology integrate more seamlessly into our everyday lives. I work to balance business needs with user needs and ultimately want to help shape useful, usable products and services that make a difference in the world we live in.

I write and release my own music and I love photography too. I’m a marathon runner and I love getting others excited about running. I am co-organizer of the No-Genre Club a community for music creatives and the We’ll Talk: UX peer mentorship series. Join us!

Some other things that you should probably know about me

1. I ask a lot of questions.

2. I seek out the detail.

3. I invest time in user research and testing, enabling me to see experiences from many different perspectives and change quickly.

4. I study website analytics deeply to help back up design decisions.

5. I place heavy emphasis on the Accessibility aspect of experiences from Captions to Contrast.

6. My creative ideas have their foundation in practicality. It might look pretty but will it work too?

7. I am a big fan of mixed reality experiences and think it's providing a huge playground for UX as we know it.

8. My educational experience has a foundation in holistic Service Design thinking.

9. I lead design facilitation workshops and find these a great way to get my teams energized and develop a deeper understanding.

10. I love a good juicy whiteboard, Sharpie and a Post-it note...I don’t mind doing this virtually though!

MY PHOTOGRAPHY

Photography is a hobby of mine. Some of my photos are below.

More can be found on my Photography Blog or my Instagram profile.

All photographs on this website are my own work.